Terms & Conditions

01 Services

CodeAro provides technology and development services including website development, WordPress development, WooCommerce and e-commerce development, web applications, mobile applications, custom software, APIs, scripts, automation, integrations, hosting-related services, maintenance and technical support.

The exact services included in a project are determined by the written quotation, proposal, invoice, statement of work or other agreed scope.

Anything not specifically included in the agreed scope will be treated as additional work and may be charged separately.

02 Quotations and Scope

All quotations are based on the requirements shared by the Client at the time of quotation.

If the Client later requests new features, design changes, additional pages, additional integrations, additional revisions, changes in workflow, new APIs or any work beyond the original scope, CodeAro may issue a revised quotation or additional charge.

A project may not be considered delayed or incomplete merely because the Client later requests work not included in the original scope.

03 Payments

Unless otherwise mentioned in writing, CodeAro may require an advance payment before beginning work.

Work may be paused if any invoice or agreed payment remains unpaid.

Final files, deployment credentials, source files, source code, migration to the final domain, ownership transfer or production deployment may be withheld until all outstanding payments are cleared.

Any third-party costs including domain registration, paid plugins, licences, APIs, payment gateway charges, SMS, WhatsApp, email services, cloud services, app-store fees, premium themes, hosting, external software or subscription charges are separate unless specifically stated otherwise.

04 Client Delays

The Client is responsible for providing content, logos, product data, images, documents, approvals, login credentials, API credentials, legal content and other materials required for the project.

If the Client delays providing required information, approvals or access, the project timeline will automatically be extended.

CodeAro will not be responsible for delays caused by the Client, third-party providers, hosting providers, domain providers, APIs, payment gateways, app stores, external services, government platforms or internet infrastructure.

05 Project Timelines

Any delivery date or development timeline provided by CodeAro is an estimate unless explicitly agreed as a guaranteed deadline in writing.

Timelines may change due to scope changes, Client delays, third-party issues, technical complexity, force majeure or unexpected integration limitations.

06 Revisions

Revisions are limited to the number or nature of revisions included in the agreed scope.

A revision means a reasonable adjustment to existing agreed work. A new design, new functionality, new layout direction, new workflow or new requirement is not considered a revision and may be charged separately.

07 Approval

When the Client approves a design, page, feature, workflow or milestone, that item will be considered accepted.

If the Client later requests changes to an already approved item, such changes may be chargeable.

Silence after delivery or review for an unreasonable period may result in the project being treated as inactive.

08 Inactive Projects

If the Client fails to respond, provide required information or provide approval for an extended period, CodeAro may place the project on hold.

If a project remains inactive for more than 30 days, CodeAro may revise the timeline, availability and pricing before resuming work.

If the project remains inactive for more than 90 days, CodeAro may consider the project abandoned. Payments already received may not be refundable because resources and development time may already have been allocated.

09 Intellectual Property

Unless otherwise agreed in writing, the Client receives ownership of the final custom work specifically created for the Client only after full payment has been received.

CodeAro retains ownership of its pre-existing libraries, frameworks, templates, internal tools, reusable code, utilities, modules, generic components, development systems, workflows and know-how.

Third-party software, plugins, frameworks, libraries, fonts and external assets remain subject to their respective licences.

Where a project is built on a proprietary or hosted CodeAro platform, source code ownership does not transfer unless explicitly stated in writing.

10 Source Code

Source code will only be provided if the agreed service includes source-code delivery.

If the quotation is for a hosted, managed, SaaS, licensed or platform-based solution, the Client receives usage rights only and not ownership of the underlying platform or source code.

11 Portfolio Rights

Unless an NDA or written confidentiality restriction exists, CodeAro may display publicly accessible completed work in its portfolio, proposals, case studies, presentations and social-media channels.

Confidential information will not intentionally be disclosed.

12 Client Content and Legal Responsibility

The Client is responsible for all content, products, services, claims, images, trademarks, copyrights, customer data and business activity published through the project.

The Client confirms that it has the legal right to use all materials supplied to CodeAro.

CodeAro is not responsible for copyright disputes, trademark disputes, misleading claims, regulatory violations, illegal products, prohibited services or unlawful content supplied or operated by the Client.

13 Third-Party Services

Projects may rely on third-party services including payment gateways, hosting providers, APIs, shipping providers, email platforms, SMS providers, WhatsApp providers, analytics tools, plugins and app stores.

CodeAro does not control those services and cannot guarantee their availability, pricing, approval, performance or continued functionality.

Changes made by third parties may require additional development work, which may be chargeable.

14 Hosting and Uptime

Where CodeAro provides hosting, reasonable efforts will be made to maintain availability and security.

No hosting environment can be guaranteed to remain uninterrupted or completely secure.

Scheduled maintenance, upstream outages, DDoS attacks, hardware failure, third-party network issues, software vulnerabilities and circumstances beyond CodeAro’s reasonable control may affect availability.

15 Security

CodeAro follows reasonable development and security practices but cannot guarantee that any website, server, application or software will never be attacked, compromised or affected by a newly discovered vulnerability.

The Client is responsible for maintaining secure passwords, account access, backups and timely software updates where those responsibilities are not included in a maintenance plan.

16 Backups

Where backups are included, they are provided as a recovery measure and not as an absolute guarantee against data loss.

Clients should maintain their own independent copies of critical data wherever commercially important.

17 Support and Maintenance

Development and maintenance are separate services unless maintenance is specifically included.

After a project is completed, new features, changes, redesigns, third-party compatibility work, major version upgrades and unrelated bug fixes may be chargeable.

Support does not include unlimited development.

18 Warranty for Development Defects

If a genuine development defect caused by CodeAro is reported within the agreed support or warranty period, CodeAro will make reasonable efforts to correct it without additional development charges.

This does not apply to problems caused by third-party updates, Client changes, hosting configuration, malware, unauthorised modifications, changed requirements or external services.

19 Limitation of Liability

To the maximum extent permitted by applicable law, CodeAro will not be liable for indirect, incidental, special, consequential or business losses including loss of profit, revenue, reputation, data, customers or opportunity.

Where liability cannot legally be excluded, CodeAro’s aggregate liability relating to a project will not exceed the amount actually paid to CodeAro for the specific service giving rise to the claim.

20 No Guarantee of Business Results

CodeAro provides development and technology services.

We do not guarantee rankings, sales, revenue, traffic, conversions, profits, app downloads, business growth, investment, customer acquisition or other commercial outcomes.

21 Suspension or Termination

CodeAro may suspend services if there is non-payment, abuse, unlawful activity, misuse of infrastructure, security risk, breach of these Terms or behaviour that materially interferes with our ability to provide services.

22 Force Majeure

CodeAro will not be responsible for failure or delay caused by circumstances beyond reasonable control including natural disaster, war, civil disturbance, government restriction, internet outage, power failure, cyberattack, third-party platform failure, epidemic, infrastructure failure or similar events.

23 Governing Law

These Terms are governed by the laws of India.

Any dispute will first be attempted to be resolved through good-faith discussion.

If resolution cannot be reached, the matter will be subject to the jurisdiction of the competent courts at Lucknow, Uttar Pradesh, unless otherwise required by applicable law.